Why is a Central Database so important?

There is currently no proper central database for microchipped animals, and this makes microchipping impractical as it is extremely difficult to locate your lost pets even if you have microchipped it. Even if a vet scanned and located the animal's microchip number, he has no proper central source to query for information of the owner. With our central database, PetFinder now provides the primary solution for agencies, vets, and independent rescuers alike to effectively trace owners of lost, kidnapped and deceased animals. We all understand how deeply attached owners are to their pets, and it is our desire to provide a better service to help these people locate their lost pets during such unfortunate events.

Why do I need to microchip my pet?

Microchipping plays a crucial role in recovering lost pets. If your dog or cat is lost and someone found it, the person can locate the Microchip Number with the assistance of a vet. With that information, he can look up the central microchip database to find the rightful owner. Without this facility, it will be extremely difficult for the person to locate the owner. It also plays a role in resolving the dispute of ownership - when someone claims to be the owner of the pet, a check in the database can help determine whether he is the rightful owner.

How do I add my microchip number to PetFinder's database?

You will first need to sign up as a PetFinder member. Once done, you can proceed to create a Pet Profile where you can fill in the Microchip information. For existing members, please login and proceed to the Manage My Pets page to edit your relevant pet profile. If you are a vet, animal shelter or rescue group that wishes to import your existing list of Microchip profiles, please contact us for further assistance.

How do I look up a microchip number to find the pet's owner?

Just key in the Microchip number into the search box above. If the owner information exists in our database, a result will be displayed. Note that the full contact details will not be immediately available - you must request permission from PetFinder in order to retrieve the information. We will review and get in touch with you to verify that you are genuinely seeking such information to locate the owner of a lost pet. Upon approval, you will be provided with the owner's contact details. If the owner is a PetFinder member, you can also directly get in touch with the person via our online messaging system.

How can I help?

You can play an important role in helping us grow and improve this database. The more microchip profiles we have, the more effective it would be to locate pets based on the microchip number. You can help by approaching your vet, neighbour or friends and requesting them to create pet profiles in PetFinder.my with the relevant microchip numbers. For vets/agencies, we also have a simple process to easily import in their existing microchip profiles, saving them time from individually creating dozens of pet profiles for each of the clients that they have microchipped.