The Royal Canin Starter Pack program has been paused on 31st May 2021.
A new & improved version will be launched in August. Stay tuned for the Royal Canin Starter Pack v2.0!
The recent Covid-19 situation has severely impacted nationwide shelters and rescuers, with a drastic drop in donations and adoptions.
To help improve the situation, Royal Canin is kindly collaborating with PetFinder.my to offer free Starter Packs for adopters, encouraging adoptions and generating stronger exposure for the stray animals.
Beginning 1st June 2020, pets adopted from qualified rescuers would be eligible for the following:
Royal Canin Pet Food
FREE 1 Bag of Royal Canin Pet Food
2kg - 4kg bag, recommended by Royal Canin based on pet age and breed
Limited to first 100 redemptions / month
Starter Kit & Voucher
FREE 1 Exclusive Pet Adoption Starter Kit
Feeding bowl, kibble measuring cup, puppy/kitten guide & digital Responsible Pet Ownership Guidebook at Royal Canin website
FREE 1 30% Discount Voucher
For redemption at Royal Canin's Shopee online store, max discount of RM50
Limited to first 150 redemptions / month
Scenario 1: 50th dog or cat adopter / month will receive Royal Canin Pet Food, Starter Kit & Voucher. Scenario 2: 101st dog or cat adopter / month will only receive Royal Canin Starter Kit & Voucher. Scenario 3: 151st adopter / month will not be eligible for any items.
You will be informed of your eligibility at the redemption page, based on first-come-first-served basis.
Adopt a pet from qualified rescuer or shelter (pet profile will indicate Starter Pack availability)
Rescuer marks pet as adopted, registers adopter's name and email in pet profile
PetFinder.my will email adopter redemption instructions
Complete the online redemption form
Royal Canin will email adopter a 30% Shopee discount voucher. Adopter will need to complete a minimum purchase of RM30 at the Royal Canin Shopee Store first.
Adopter will email / WhatsApp Royal Canin at +6012-9780366 with the Shopee purchase receipt, and they will proceed to deliver the free Starter Pack to adopter's address
Terms & Conditions
Valid for pets adopted from 1st June 2020 - 31st May 2021
Each PetFinder.my pet adoption profile is limited to One (1) Starter Pack only, even if there are multiple animals within the profile
Each qualified pet may only redeem One (1) Starter Pack, even if pet is returned thereafter for subsequent adoption
Each adopter / household may redeem up to Three (3) Starter Packs for Three (3) separate pet adoptions during the lifetime of this program. 2nd and 3rd Starter Packs are subject to availability and administrative approval, priority will be given to new adopters first.
Redemption must be completed within Thirty (30) days of receiving PetFinder.my's redemption email
Rescuer may not redeem it on behalf of adopter
Adopter must complete a minimum purchase of RM30 at Royal Canin Shopee Store using the 30% Shopee discount voucher first before the free Starter Pack is delivered
Adopter may not change delivery address once redemption details are submitted. Starter Pack will be forfeited if delivery address is changed or invalid.
Adopter / rescuer will be permanently blacklisted if found to abuse system or make fraudulent redemptions
Starter Pack is subjected to monthly quota on a first-come-first-served basis, please refer to availability details at redemption page
Royal Canin discount voucher may only be used within its validity period
Starter Pack quota and availability may be subject to change
PetFinder.my and Royal Canin reserve the right to modify the starter pack content, terms and program details at any time based on their sole discretion
How Do I Become A Qualified Rescuer?
PetFinder.my continually assesses rescuers and qualify them based on various criteria, including:
You would need to be a member of PetFinder.my for at least 3 months
You must have at least 5 successfully rehomed pet profiles in our system
Pets of suitable age must be spayed / neutered before being adopted
Active shelters and rescuers will be given priority
Our system automatically activates qualified rescuers. To check, view your pet profile for adoption and see if it indicates Starter Pack availability.
If it is unavailable and you believe that you qualify, please contact us for further information. Please note that the approval of qualified rescuers are at the sole discretion of PetFinder.my.
Questions / Help
If you have any questions, please contact us for further assistance.